Privacy Policy

Last Updated: July 3, 2026


This Privacy Policy describes how MediaX Digital Solutions ("MediaX Click," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website at click.mediax.co.in or use our studio booking services.

By using our website or booking a studio, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect the following types of information when you use our website or book a studio:


Personal Information provided by you:


  • Full name or business name

  • Email address

  • Phone number

  • Billing address

  • GSTIN (if provided)


Booking Information:


  • Studio space selected

  • Booking date and duration

  • Props or add-ons selected

  • Payment amount


Technical Information collected automatically:


  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Referring URL

  • Device type (desktop/mobile)



2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm your studio booking

  • To generate and send payment links via our payment gateway partner (Cashfree Payments)

  • To send booking confirmation and invoices to your email

  • To notify you about your booking, including reminders and updates

  • To respond to your queries or support requests

  • To improve our website and services based on usage patterns

  • To comply with legal and regulatory obligations including GST invoicing


3. Payment Information

We do not store your credit card, debit card, UPI, or net banking details on our servers. All payment transactions are processed securely through Cashfree Payments, our third-party payment gateway partner. Their privacy policy governs the handling of your payment information and can be found at cashfree.com.


4. Email Communications

When you complete a booking, you will receive:

  • A booking confirmation email with your booking details and payment link

  • A payment confirmation email after successful payment

We do not send unsolicited marketing emails. If you contact us directly, we may use your email to respond to your enquiry.


5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Payment gateway: Your name, email, and phone number are shared with Cashfree Payments to process your transaction

  • Email service provider: Booking details are passed through EmailJS to send confirmation emails

  • Legal compliance: We may disclose your information if required by law, court order, or government authority

  • Business transfers: In the event of a merger or acquisition, your data may be transferred to the new entity


6. Data Retention

We retain your personal and booking information for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with applicable tax and legal requirements (typically 7 years for financial records under Indian law)

You may request deletion of your personal data by contacting us at click@mediax.co.in, subject to legal retention obligations.


7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how users interact with our site.

You can choose to disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies for advertising or tracking across third-party websites.


8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.


9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure HTTPS connections on our website

  • Payment processing through PCI-DSS compliant gateways

  • Restricted access to personal data within our team

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.


10. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your personal data (subject to legal retention requirements)

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at click@mediax.co.in with your name, email, and the nature of your request.


11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.


13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.


14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Website: click.mediax.co.in